Privacy Policy

SECTION 1 – WHAT DO WE DO WITH YOUR INFORMATION?

When you purchase something from our store, we collect personal information such as your name, address and email address as part of the buying and selling process.

When you browse our store, we also automatically receive your computer’s IP address to help us learn about your browser and operating system.

Email marketing (if applicable): With your permission, we may send you emails about our store, new product launches, and updates.

Text marketing (if applicable): With your permission, we may send you SMS messages about your order, cart reminders, or product offers. Webhooks may be used to trigger these notifications.

SECTION 2 – CONSENT

How do you give consent?
By providing personal information to complete a purchase, verify a payment, arrange a delivery, or return an item, you consent to our collecting and using your information for that purpose only.

If we ask for your information for another reason (e.g., marketing), we will ask you directly or give you the chance to refuse.

How to withdraw your consent:
You can withdraw consent at any time by emailing us at contact@hydraliss.com.

SECTION 3 – DISCLOSURE

We may disclose your information if required by law or if you violate our Terms of Service.

SECTION 4 – SHOPIFY

Our store is hosted on Shopify Inc., which provides us with the e-commerce platform.

Your data is stored through Shopify’s secure servers behind a firewall.

If you pay directly through Shopify, your card data is encrypted via PCI-DSS standards.
This data is only stored as long as needed to complete your transaction.

For more info, see:
Shopify Terms | Shopify Privacy

SECTION 5 – THIRD-PARTY SERVICES

Some third-party providers (e.g., payment gateways) may collect, use and disclose your data in accordance with their own privacy policies.
We recommend reading them for clarity.

Your data may be subject to the laws of the country where the service provider operates (e.g., USA’s Patriot Act for US-based providers).

When you leave our store’s site or are redirected to a third-party service, you are no longer governed by our Privacy Policy or Terms of Service.

Links:
Clicking links on our site may redirect you elsewhere. We are not responsible for external site privacy policies.

Google Analytics:
We use it to track visitor behavior and improve the site.

SECTION 6 – SECURITY

We follow best practices to protect your data. If you share payment info, it is encrypted using SSL and AES-256 encryption.

No system is 100% secure, but we comply with all PCI-DSS requirements and accepted security standards.

SECTION 7 – COOKIES

Some cookies we may use:

  • _session_id – tracks session info (referrer, landing page, etc.)

  • _shopify_visit – stats tracker

  • cart – stores cart contents

  • _secure_session_id, storefront_digest – login status

  • PREF – set by Google to track visits

You can opt out or clear cookies through your browser.

SECTION 8 – AGE OF CONSENT

By using this site, you confirm that you are at least the age of majority in your location, or that you have given consent for any minor dependents to use this site.

SECTION 9 – SMS MARKETING

We value your privacy and only use your info (with consent) to send SMS updates, cart reminders, transactional texts, or review requests.

SECTION 10 – CHANGES TO THIS POLICY

We may update this policy at any time. Changes take effect immediately when posted.
If Hydraliss is acquired or merged, your data may be transferred to continue service.

📩 QUESTIONS & CONTACT

To access, correct, or delete your personal info, or to make a complaint, contact our Privacy Officer:
contact@hydraliss.com